Returns & Refunds 

In order to be eligible for a refund, you will need to return the product within 7 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

 

Special order, custom design jewelry, and altered items are ineligible for returns or exchanges under any circumstances. After receipt of your item, our professionals will inspect and process your refund.

 

The money will be refunded to the original payment method you used during the purchase. For credit card purchases, it may take 5-10 business days for a refund to display on your statement. If product is found to be worn, damaged, or altered in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund. For any further questions on our return/refund policy, feel free to contact us.

© 2020 The Hera Jewelers.

352 Springfield Ave, Summit, NJ 07901

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